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    OSHA reissues crowd-control tips for retailers

    November 16, 2011

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    Washington – OSHA is reminding major retail employers to take steps to prevent worker injuries during major sales events such as Black Friday.

    In response to the 2008 death of a worker trampled by a mob of shoppers, OSHA issued a fact sheet on crowd management safety. Recommendations include:

    • Have trained security personnel or police officers onsite.
    • Set up barricades or rope lines before customers arrive.
    • Develop an emergency procedure to address potential dangers.
    • Explain entrance procedures to the public.
    • Do not allow customers inside once the store reaches maximum capacity.
    • Do not block or lock exit doors.

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