GAO: More planning necessary for emergency telework

July 27, 2011

Washington – Several government agencies need to work together to better incorporate telework into emergency and continuity planning, a new Government Accountability Office report (.pdf file) recommended.

Various government agencies – such as the Office of Personnel Management and FEMA – created telework emergency guidance for other government departments and agencies per requirements in the Telework Enhancement Act (H.R. 1722).

Released July 22, GAO’s report concluded that the guidance documents did not define what constitutes incorporating telework into continuity plans, and a cohesive set of practices was not developed for agencies to use in incorporating telework into emergency planning.

GAO recommended that the Office of Personnel Management work with the other agencies involved in developing that definition and a set of practices, improve data collection, and establish interagency coordination processes for telework guidance.