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Cambridge, MA — Nine out of 10 customer service workers recently surveyed say they’ve experienced an increase in customer abuse and hostility over the past 12 months.

New York — Women in frontline jobs say their safety and well-being needs often go unacknowledged, according to a recently published report.

Washington — Health care workers are reporting burnout and poor mental health at levels higher than before the COVID-19 pandemic, according to a new report from the Centers for Disease Control and Prevention.

Tumwater, WA — In an effort to better identify, develop and evaluate effective efforts to prevent amputations, Washington state has created a surveillance system intended to augment employer-reported data.

New York — Registered nurses, health technicians and health care support workers face an elevated risk of suicide compared with workers in non-health care fields, results of a recent study indicate.

Toronto — Most workers who use cannabis to treat work-related injuries and illnesses do so without medical guidance or authorization, a recent study out of Canada suggests.

Washington — The Environmental Protection Agency wants feedback as it considers a training program for health care providers on recognizing, treating and reporting pesticide-related illnesses and injuries.

New York — Registered nurses, social and other behavioral health workers, and people in health care support face a significantly higher risk of drug-overdose death, according to the results of a recent study.

Atlanta — OSHA Region 4 on Oct. 1 renewed a series of Regional Emphasis Programs.

Albany, NY — Public school districts in New York will be required to develop and implement workplace violence prevention programs, under a new state law set to go into effect Jan 4.