Out-of-pocket costs keeping many workers from medical care: study

New York — Around half of employees don’t seek medical care because of out-of-pocket costs, while fewer report feeling “holistic healthy,” results of a recent study reveal.

For its 24th annual U.S. Employee Benefit Trends Study, financial services companies MetLife commissioned separate employer and employee surveys. Nearly 2,500 decision-makers and leaders responded to the employer survey, while more than 2,500 full-time workers responded to the employee survey. Respondents represented organizations of various industries and sizes.

Among the employees, only 44% reported feeling physically, mentally, financially and socially healthy. Further, 83% of the employees say the rising cost of living and medical expenses are their top stressors.

Other findings:

  • Employees miss, on average, 6.1 workdays a year because of health-related issues.
  • For the first time since 2022, employers say “controlling health care costs” is their No. 1 benefits goal – overtaking productivity, loyalty and attracting new talent.
  • 60% of the employer respondents said their organization increased its investment in benefits, and 62% expanded non-medical offerings.

“Current economic conditions mean employers are under immense pressure to manage costs while remaining invested in employee well-being at a time when their workforce is also stressed,” Todd Katz, head of U.S. group benefits at MetLife, said in a press release. “Our research shows how effective benefits strategies can help organizations strike a balance between financial discipline and improving outcomes for their employees.”

- Digital Partners -

MetLife recommends that employers “strategically tailor benefit offerings to the specific needs of the workforce that provide meaningful support.” That can include improving access to preventive care.

- Digital Partners -

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