Kevin Druley

Associate Editor [email protected]

When customers get hostile

Pre-COVID-19 pandemic work life may not return as quickly for employees in customer-facing industries. As some experts see it, the immediate future for workers in grocery, retail, hospitality and similar sectors still includes the risk of stress and anxiety stemming from interactions with angry or aggressive customers.

Keep aging workers safe on the job

“We don’t want to suggest that older workers create the safety hazards, because it’s the job conditions that create the safety hazards,” says Chris Cain of CPWR – The Center for Construction Research and Training. “But we do see that the risks on the job do sometimes disproportionately affect aging workers.”

‘We can benefit the team’

“Clear written and verbal communications are essential to health and safety excellence,” says one safety expert. “It’s even more important when different languages are involved.”

‘Always talking about safety’

Allegion has received the 2021 Robert W. Campbell Award – presented annually by the National Safety Council to an organization that successfully integrates environmental, health and safety management with business operations.
- Digital Partner -

On Research: Management’s impact on safety

Journal of Safety Research contributors talk about their work. This month: Researcher Nick Turner discusses why “the way you manage people is important and, in this case, it has effects for safety.”

Time to scoot?

Recent data from the Consumer Product Safety Commission shows that ER visits related to e-scooters climbed to 25,400 in 2020. That’s a 229.9% jump from 2017, when 7,700 were reported.

Reducing slips, trips and falls

Fall hazards are a common problem across multiple industries and workplaces.

OSHA’s Top 10 most cited violations for FY 2021

Topping the list for the 11th straight year is Fall Protection – General Requirements. Also: The Top 10 “willful” and “serious” violations, a list of the year’s highest penalties, and an exclusive Q&A with OSHA’s Patrick Kapust.
- Digital Partner -

DIY safety

Do you have a home improvement project you plan to tackle yourself? Whether you’re a seasoned do-it-yourselfer or a relative newbie, getting the job done properly requires a pre-project safety plan. So, before you get started, check out these expert tips for making sure your DIY project is injury-free.

Delta-8 THC and the workforce

Use of delta-8 THC, a chemical compound that occurs naturally in marijuana, is on the rise. "From the employer lens, the concern is that these products can cause impairment, and they're also not being regulated," one observer cautions.

Upcoming Webinars

When HOP Meets AI: A New Tension for Safety Leaders

Date: Thursday July 9th, 2026

Time: 12:00pm-1:00pm CDT

Sponsored By: Intelex

Register Now

Current Issue

What's Trending

Worker's Health/Wellness