Sponsored by J. J. Keller & Associates, Inc.

Incidents don’t just happen. Something causes them, and usually more than one thing. An investigation should identify those causes, but the cause of an incident isn’t the same as the cause of an injury. Injuries may be caused by overexertion, falls or being struck by objects. Factors that caused the incident, however, are more complex. For example, a wet floor may cause a fall, but determining why the floor was wet and why the hazard wasn’t addressed gets at the root causes.

An incident or near-miss investigation shouldn’t stop upon finding an obvious cause; it should continue until all underlying factors are identified. If those root causes aren’t identified and addressed, they’ll continue to generate incidents. Effectively addressing the root causes should help prevent recurrence, which translates to fewer injuries.

Among other topics, this webinar will cover:

• Preparing and training to conduct effective investigations.
• Tips for conducting interviews and watching for blame-shifting.
• Selecting and presenting corrective actions to decision-makers.
• Addressing behavioral causes such as complacency, resistance to change and pressure to take safety shortcuts.

This free event will also include a live Q&A session!

Speakers

Edwin Zalewski, Senior Editor - EHS, J. J. Keller & Associates Inc.

Edwin researches and creates content on a variety of safety-related topics as well as contributes to a number of products. He specializes in issues such as walking-working surfaces, powered industrial trucks and injury/illness recordkeeping.

Derick Plowden, Technical Editor – EHS, J. J. Keller & Associates Inc.

Derick writes for the monthly newsletter HazSafety Training Advisor, responds to customer questions and contributes content for several publications. He specializes in topics such as construction regulations, ergonomics, walking-working surfaces, personal protective equipment and injury/illness recordkeeping.

Moderator

Alan Ferguson, Associate Editor, Safety+Health magazine

Alan covers worker safety for Safety+Health.