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Hostility and abuse toward customer service reps on the rise: survey

Cambridge, MA — Nine out of 10 customer service workers recently surveyed say they’ve experienced an increase in customer abuse and hostility over the past 12 months.

MSHA urges caution during cold weather

Arlington, VA — Keeping miners safe during cold weather is the focus of a new alert from the Mine Safety and Health Administration.

Do employees with greater work-life balance have healthier hearts?

Boston — Flexibility in the workplace can help reduce the risk of cardiovascular disease and even keep your heart feeling younger, results of a recent study show.

Top 10 workplace safety articles

Readers voted with their eyeballs for these 10 occupational safety articles in 2023: CEOs Who "Get it," ladder safety, Rising Stars of Safety, Salary Survey, and more.
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Workplace deaths up 12% worldwide in past two decades: report

Sydney — Global work-related deaths have jumped more than 12% since 2000, according to estimates from the International Labour Organization.

Safety board investigation of explosion at paint and coatings plant leads to recommendations

Washington — Chemical facilities should be confirming that equipment can function within the safe operating limits documented in process safety guidance while ensuring quality during all situations – including emergencies, the Chemical Safety Board says.

How does physical mobility affect working years and income?

Bethesda, MD — Better physical mobility can lead not only to longer working years but also to higher income, results of a recent study led by National Institutes of Health researchers show.

OSHA will continue to target hazardous noise in Mid-Atlantic region

Philadelphia — OSHA Region 3 has extended its Regional Emphasis Program focused on industries with high levels of workplace noise.
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Women in frontline roles need more support: report

New York — Women in frontline jobs say their safety and well-being needs often go unacknowledged, according to a recently published report.

Sit less to improve heart health, researchers say

London — Improving your cardiovascular health can be as simple as replacing 30 minutes of sitting with another activity, results of a recent study out of England show.

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