Don’t rely on ChatGPT for medication advice, researchers say

If you’re considering asking ChatGPT questions about medicines, researchers recommend double-checking – and even triple-checking – its responses.

A team led by a researcher from Long Island University asked the artificial intelligence tool actual questions that had been posted to the LIU College of Pharmacy drug information system over a recent 16-month period.

In nearly 75% of its responses, the free version of ChatGPT provided incomplete or inaccurate answers, or didn’t answer the question directly. When asked where it found the information, ChatGPT also generated nonexistent citations.

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“Health care professionals and patients should be cautious about using ChatGPT as an authoritative source for medication-related information,” said lead study author Sara Grossman, associate professor of pharmacy practice at LIU. “Anyone who uses ChatGPT for medication-related information should verify the information using trusted sources.”

The study was presented in December at the American Society of Health-System Pharmacists’ Midyear Clinical Meeting in Anaheim, CA.

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