Safety Tips

Hostility and abuse toward customer service reps on the rise: survey

Cambridge, MA — Nine out of 10 customer service workers recently surveyed say they’ve experienced an increase in customer abuse and hostility over the past 12 months.

NSC summit highlights employer-worker collaboration on MSD prevention

Itasca, IL — The vast majority of the organizations that took the National Safety Council’s MSD Pledge receive regular feedback from frontline workers about reducing work-related musculoskeletal disorders.

How do people with abusive supervisors recover after work? Researchers explore

Buffalo, NY — What do workers do to recover when their boss or manager engages in “nonphysical aggression such as humiliating or threatening subordinates, or taking credit for their work”? A pair of researchers recently set out to answer that question.

White House drug control policy office releases recovery-ready workplace toolkit

Washington — The White House wants to help employers support workers who are dealing with substance misuse – as well as those in recovery. As part of the effort, the Office of National Drug Control Policy has released a toolkit.
- Digital Partners -

Deliver safety, not injuries

With the holiday season upon us, delivery drivers are likely to see an increase in work. Now is a good time to review safety measures these workers can take to avoid on-the-job injuries.

MSHA shares best practices for miners working alone

Arlington, VA — Miners working alone should always tell a responsible person their location and travel path through a mine, the Mine Safety and Health Administration says.

Stay warm when working in the cold

Working outdoors already involves many hazards. Add cold temperatures during the winter months, and the number of risks grows.

Is your workplace ‘lung-friendly’?

Many workers have been diagnosed with some form of lung condition, such as asthma or chronic obstructive pulmonary disease, which means working in a lung-friendly workplace is key.
- Digital Partners -

FACE Report: Construction worker struck by rollaway dump truck

A 45-year-old construction worker employed by a custom homebuilder arrived at a site to finish punch list items for a new home. The worker was pressure-washing the home’s driveway when a worker from a landscaping business arrived and parked a medium-duty dump truck at the top of the driveway.

Annual DOL OIG report points out challenges and outlines recommendations for OSHA

Washington — OSHA “continues to be hampered” by the lack of a permanent standard on infectious diseases and “needs to address worksite violence,” a new report states.

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