New tool from NSC helps vehicle owners check for safety recalls
Itasca, IL — The National Safety Council has teamed with automotive tech firm CellARide to launch a first-of-its-kind tool designed to help consumers identify and stay up to date on vehicle safety recalls.
To use the Vehicle Recall Concierge Platform, vehicle owners can text “RECALL” – or “REVISA” for Spanish speakers – to 99724. A concierge will use a photo of the vehicle’s license plate to share any recall information with the owner, find the closest dealership and explain how to get the vehicle repaired.
The tool is part of the council’s Check To Protect campaign – a national initiative that encourages vehicle owners to check for recalls and schedule a free repair as soon as possible.
“Vehicle safety recalls have sadly become par for the course these days,” CellARide founder and CEO Josh Holstein said in a July 1 press release. “The issue is not only notifying the affected owners, but also providing support to help owners understand the process and complete the repair.”
Added Kelly Nantel, vice president of roadway practice at NSC: “This technology will make it easier for vehicle owners to check their recall status and takes just a few moments to use. Please check your vehicle in order to protect the loved ones who ride with you – and if you do have an open recall, make sure to schedule a free repair.”