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Home » Multimedia » Podcasts » All About You » Episode #36: All About You: Coping with complainers
All About You
A monthly column and companion podcast by veteran safety pro and professional speaker Richard Hawk.
“Whether doing a routine inspection, driving to work or counseling a co-worker violating a safety procedure, your perception can make each experience a positive one.”
“Setbacks can test our mettle and often cause us to give up on something positive we were doing before the reversal. Here’s what I’ve done and thought about to help me get back on track.”
“Curiosity drives us to ask questions, and being a skillful questioner benefits us in many ways.” https://www.safetyandhealthmagazine.com/articles/24974-all-about-you-stay-curious